November 2015 | ITU Sport Department
ITU Event Organizer's Manual
Part 3 - Services
37
TABLE OF CONTENTS PART 3 - SERVICES
3.1. STAFF AND VOLUNTEER SERVICES 39
3.1.1. Volunteer Supervisor 39
3.1.2. Recruitment Plan 39
3.1.3. Volunteer Management 40
3.1.4. Volunteer Training 40
3.1.5. Volunteer Handbook 41
3.1.6. Volunteer Orientation 41
3.1.7. Volunteer Race Day Services 42
3.2. ATHLETE SERVICES 42
3.2.1. Overview 42
3.2.2. Visa Application 43
3.2.3. Airport Transportation, including provisions for bike transportation 43
3.2.4. Athletes' Information Booths 43
3.2.5. Accommodation services 44
3.2.6. Medical services 44
3.2.7. Training services 45
3.2.8. Access to the swim, bike and run courses for familiarization 45
3.2.9. Warm up Opportunities 46
3.2.10. Massage and spa 46
3.2.11. Bike Mechanic Support 46
3.2.12. Uniform Printing 46
3.2.13. Registration 46
3.2.14. Race Packages 47
3.2.15. Briefings 52
3.2.16. Results Posting 53
3.2.17. Local Tourism Services 54
3.2.18. Special athletes' local deals 54
3.2.19. Updated event website 54
3.2.20. Athletes' Guide 55
3.2.21. Finisher Medal 56
3.3. ITU / VIP / SPONSOR SERVICES 56
3.3.1. Servicing 56
3.3.2. Sponsor Packages (to include) 56
3.3.3. ITU VIP Protocols 56
3.3.4. Medal Ceremonies- VIP & Sponsors Involvement 57
3.4. TECHNICAL OFFICIALS SERVICES 57
3.4.1. General 57
3.4.2. ITU officials Services 58
3.4.3. TOs' Equipment List 58
